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Home Safety
…Home Safety A basic understanding of how electricity works is critical to keeping your home's electrical system in safe working order. How Electricty Works A basic understanding of how electricity works is critical to keeping your home's electrical system in safe working order. Electricity…
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Security Lighting
…Security Lighting Idaho Falls Power can provide lighting in areas where security is a concern, such as parking lots, storage areas, driveways, and yards. The service provides basic illumination, where the aesthetics of the lighting standards is not of concern. The lights can only be affixed to…
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Will I receive a notification regarding a pending disconnection?
…Will I receive a notification regarding a pending disconnection? All disconnection notifications will be stated in red on the top and bottom of your most current City of Idaho Falls' utility bill. It states, "Our records show your account is past due. If your account is not paid in full or…
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What energy efficiency programs do you offer for commercial accounts?
…What energy efficiency programs do you offer for commercial accounts? This service is provided free of charge. To determine what programs may be applicable to your business, contact Idaho Falls Power. Idaho Falls Power what energy efficiency programs do you offer for commercial accounts No…
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Idaho Falls Power Completes Major Upgrade
…Wednesday 04 May 2022 Idaho Falls Power Completes Major Upgrade Idaho Falls Power held a ribbon cutting ceremony to commemorate the completion of the Paine Substation, which is part of a $20 million project to enhance Idaho Falls Power’s services. Photo of people cutting a ribbon at a substation.…
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Outages
…Outages Our advanced metering system automatically notifies us when an outage occurs. We still encourage you to report the outage by either submitting the form or calling (208) 612-8430. We also provide updates via social media. We encourage you to follow us on Facebook and Instagram. Report a…
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Report a Power Outage
…Report a Power Outage Our advanced metering system automatically notifies us when an outage occurs. We still encourage you to report the outage by either submitting the form below or calling (208) 612-8430. We also provide updates via social media. We encourage you to follow us on Facebook and/or…
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2024 Construction Season Kick-Off Event
…Wednesday 28 February 2024 2024 Construction Season Kick-Off Event Attention Contractors, Electricians and Engineers! Please join us at the 2024 Construction Season Kick-Off Event, where we'll be discussing 2024 Service Policy updates, processes & procedures, feedback, and more! Tues, March…
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I have completed upgrades at my property and I need my power turned back on, who do I call?
…I have completed upgrades at my property and I need my power turned back on, who do I call? You will need to have your work inspected by the City Electrical Inspectors at the Building Department. When the changes have been inspected and "passed", a connect order will be generated from the building…
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Do I get a credit for the period of time when my power was out during the recent outage?
…Do I get a credit for the period of time when my power was out during the recent outage? Idaho Falls Power apologizes for the inconveniences we can occasionally suffer during an unplanned outage. Often times the outage is caused by circumstances out of our control. Because electric bills are…








