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Outages

Our advanced metering system automatically notifies us when an outage occurs. We still encourage you to report the outage by either submitting the form or calling (208) 612-8430.

We also provide updates via social media. We encourage you to follow us on Facebook and Instagram.

***If you do not live within the city limits of Idaho Falls, do not report your outage here. Idaho Falls Power only serves customers within the city limits of Idaho Falls. If you live outside the city limits (i.e. Ammon, Blackfoot, Iona, Rexburg, Rigby, Ririe, Shelley, Ucon, etc) you'll need to contact your electric utility provider. For your convenience, we have included the contact information for other utilities that service the Eastern Idaho area: Fall River Rural Electric: (800) 632-5726 | Idaho Power: (800) 488-6151 | Rocky Mountain Power: (877) 508-5088

Alerts

Unplanned Outages

We are unware of any unplanned outages at this time.

Planned Outages

Downtown Powerline Relocation Project - Starting September 01

Idaho Falls Power crews will be working through fall and winter to upgrade the electrical system in the downtown area as part of a long-term effort to improve reliability and modernize our grid. This work is part of Idaho Falls Power’s Downtown Powerline Relocation and Improvement Project, supported in part by a grant from the Idaho Governor's Office of Energy and Mineral Resources (OEMR) to enhance energy resilience and grid modernization.

Project area:

  • N Capital Ave and N Yellowstone Ave
  • From Broadway to A Street (see map below)

What to expect:

  • Overhead lines removed and relocated underground
  • Work hours: M-F, 8am to 4:30pm
  • Utility trucks and crews working near homes and businesses
  • Planned outages: Usually 3–4 hours; affected properties will be notified in advance
  • Limited access to some alleys, driveways, or easements during construction
  • Construction noise during work hours.

Please maintain a safe distance from work zones and ensure children and pets do the same!

Sunnybrook and Merlin Infrastructure Upgrade - Starting July 16

Starting around July 16, 2025, Idaho Falls Power will be working on some important upgrades in the Sunnybrook and Merlin area to improve service reliability. Over the next 4-6 weeks, crews will be busy replacing underground electric cables and upgrading transformers. Replacement is expected to have minimal impact to the ground since crews will be pulling new wire through existing conduit. Work is expected to take place Monday through Friday during regular daylight hours, typically between the hours of 8:00 A.M. and 4:30 P.M. Utility vehicles, equipment and personnel may be working along the street and in front of or behind properties in the area.

Please keep a safe distance away from crews and equipment. Our goal is to enhance the quality and reliability of your electric service while minimizing disruption as much as possible. While we strive to have things go as smoothly as possible with minimal disprutions, please be prepared for:

  • Brief power outages: These will be short, lasting no more than 3-4 hours as crews safely pull new cables and switch over to the new equipment.
  • Temporary access restrictions: There may be times when access to driveways, easements, or alleyways are temporarily restricted while crews are actively working.
  • Construction noise: You can expect to hear some construction-related noise during work hours.