Outages
Our advanced metering system automatically notifies us when an outage occurs. We still encourage you to report the outage by either submitting the form or calling (208) 612-8430.
We also provide updates via social media. We encourage you to follow us on Facebook and Instagram.
***If you do not live within the city limits of Idaho Falls, do not report your outage here. Idaho Falls Power only serves customers within the city limits of Idaho Falls. If you live outside the city limits (i.e. Ammon, Blackfoot, Iona, Rexburg, Rigby, Ririe, Shelley, Ucon, etc) you'll need to contact your electric utility provider. For your convenience, we have included the contact information for other utilities that service the Eastern Idaho area: Fall River Rural Electric: (800) 632-5726 | Idaho Power: (800) 488-6151 | Rocky Mountain Power: (877) 508-5088
Alerts
Unplanned Outages
We are unware of any unplanned outages at this time.
Planned Outages
Downtown Powerline Relocation Project - Starting September 01
Idaho Falls Power crews will be working through fall and winter to upgrade the electrical system in the downtown area as part of a long-term effort to improve reliability and modernize our grid. This work is part of Idaho Falls Power’s Downtown Powerline Relocation and Improvement Project, supported in part by a grant from the Idaho Governor's Office of Energy and Mineral Resources (OEMR) to enhance energy resilience and grid modernization.
Project area:
- N Capital Ave and N Yellowstone Ave
- From Broadway to A Street (see map below)
What to expect:
- Overhead lines removed and relocated underground
- Work hours: M-F, 8am to 4:30pm
- Utility trucks and crews working near homes and businesses
- Planned outages: Usually 3–4 hours; affected properties will be notified in advance
- Limited access to some alleys, driveways, or easements during construction
- Construction noise during work hours.
Please maintain a safe distance from work zones and ensure children and pets do the same!
