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Report a Power Outage

Our advanced metering system automatically notifies us when an outage occurs. We still encourage you to report the outage by either submitting the form below or calling (208) 612-8430.

We also provide updates via social media. We encourage you to follow us on Facebook and/or Instagram.

***If you do not live within the city limits of Idaho Falls, do not report your outage here. Idaho Falls Power only serves customers within the city limits of Idaho Falls. If you live outside the city limits (i.e. Ammon, Blackfoot, Iona, Rexburg, Rigby, Ririe, Shelley, Ucon, etc) you'll need to contact your electric utility provider. For your convenience, here is the contact information for other utilities that service the Eastern Idaho area: Rocky Mountain Power: (877) 508-5088 | Fall River Rural Electric: (800) 632-5726 | Idaho Power: (800) 488-6151