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Energy / Financial Assistance

The programs listed below are administered by Eastern Idaho Community Action Partnership. For more information or an application, call 208-522-5391.

Project Help

Project Help provides financial assistance to Idaho Falls residents who need help paying their utility bills. Assistance is limited to one payment per customer per year and is dependent on the amount of funds available. Recipients are evaluated based on need. The program is funded through voluntary donations from Idaho Falls Power (IFP) customers and is administered at no cost. Donations can be included in utility bill payments and are tax deductible.

Idaho Weatherization Program

Qualified customers can receive free weatherization services, which may include insulation, refrigerator replacement, efficient lighting, and measures that improve water-heating efficiency.

Low Income Home Energy Assistance Program

The Low-Income Home Energy Assistance Program (LIHEAP) is designed to help low-income households with home energy costs and is available to eligible households during winter months (November - March).

FAQs

Idaho Falls Power apologizes for the inconveniences we can occasionally suffer during an unplanned outage. Often times the outage is caused by circumstances out of our control. Because electric bills are generated based on how much electricity you use, your bill will reflect those times when the power was not being used. Idaho Falls Power does not issue a broad "credit" in these cases.

You will need to have your work inspected by the City Electrical Inspectors at the Building Department. When the changes have been inspected and "passed", a connect order will be generated from the building department to Idaho Falls Power to energize the power. We require someone be present when the power is turned back on, we will contact you to make that arrangement. Contact the Building Division for an inspection.

Contact Idaho Falls Power, 24 hours in advance to schedule the power cut. If the arrangements are made to shut off and turn on power during normal business hours, there will be no charge to you. If an employee has to be dispatched after hours, you will be charged for this service. Confirm hours with Idaho Falls Power when you call to schedule your work so you can be aware of the potential for charges.

You will need to provide a photo ID, social security number, rental/lease agreement, and a signature to the Utility Office at 308 Constitution Way.

There are a number of factors that go into determining when power can be connected to a new building such as whether the building permit inspections have been completed and found to be to code, whether the service line conduit has been installed in accordance with IFP's service policy and whether an inspection of the service line conduit has been completed.  Contact Idaho Falls Power for more information.